<!--Title:Refund Policy-->
<h1 id="refund-policy-pkgadgets">Refund Policy – Pkgadgets</h1>
<p>Address: SHOP NO. 1 ,MALL OF</p>
<p>SIALKOT, WAZIRABAD ROAD</p>
<p>NEAR TAJ CENTER SIALKOT,</p>
<p>Pakistan</p>
<p>Phone: 03318268715</p>
<p>Email: sohailshahid19@gmail.com</p>
<h2 id="what-is-your-refund-policy">1. What is your refund policy?</h2>
<p>Refunds are available for defective, damaged, or incorrect items reported within 3 days of delivery.</p>
<h2 id="how-do-i-request-a-refund">2. How do I request a refund?</h2>
<p>Please contact us via email or phone with your order details and reason for return.</p>
<h2 id="what-items-are-eligible-for-refunds">3. What items are eligible for refunds?</h2>
<p>Items must be unused, in original packaging, and accompanied by proof of purchase.</p>
<h2 id="are-digital-or-customized-items-refundable">4. Are digital or customized items refundable?</h2>
<p>No, digital or customized items are non-refundable once purchased.</p>
<h2 id="who-pays-for-return-shipping">5. Who pays for return shipping?</h2>
<p>Return shipping costs are the customer’s responsibility unless the error was ours.</p>
<h2 id="how-long-does-it-take-to-receive-a-refund">6. How long does it take to receive a refund?</h2>
<p>Refunds are processed within 7–10 working days after we receive and inspect the product.</p>
<h2 id="how-will-i-receive-my-refund">7. How will I receive my refund?</h2>
<p>Refunds are made via the original payment method or as store credit.</p>
<h2 id="can-i-exchange-an-item-instead-of-refunding-it">8. Can I exchange an item instead of refunding it?</h2>
<p>Yes, exchanges may be offered based on stock availability.</p>
<h2 id="what-happens-if-the-product-is-damaged-in-transit">9. What happens if the product is damaged in transit?</h2>
<p>Please report damaged items within 48 hours with photos, and we’ll assist with replacement or refund.</p>
<h2 id="are-sale-items-eligible-for-refunds">10. Are sale items eligible for refunds?</h2>
<p>No, discounted or clearance products are not eligible for refunds.</p>
<h2 id="what-documents-are-required-for-a-refund">11. What documents are required for a refund?</h2>
<p>Provide your invoice or proof of purchase for processing the refund request.</p>
<h2 id="how-can-i-contact-you-regarding-refunds">12. How can I contact you regarding refunds?</h2>
<p>Email us at sohailshahid19@gmail.com for all refund-related concerns.</p>